Slyce support

Slyce supports Sign in with Apple, Google, email and password, or a guest session. If you signed up with Apple or Google, use the same button again rather than the email form. For a forgotten email password, use Forgot password on the sign-in screen. Still stuck? Email us with the email or username on the account.

You can correct any item, price or total before you confirm the bill, or add items by hand. Flat, well-lit photos with the whole receipt in frame work best. If a receipt keeps failing, email us the bill name and the date and we will look into it.

On iPhone and iPad, open Settings → your name → Subscriptions → Slyce. On Android, open Google Play → Payments & subscriptions → Subscriptions. Cancelling stops the next renewal; Pro stays active until the end of the period you paid for.

In the app, open Settings, tap your plan to open Slyce Pro, and tap Restore purchases, signed in to the same Slyce account you bought it with. If it still shows the free plan, email us and include the date of the purchase.

Subscriptions are billed by Apple or Google, so refunds are handled by them: on iOS request one at reportaproblem.apple.com; on Android use Google Play's order history.

In the app, open Settings → Delete account (or Profile → Delete account). Deletion is immediate. You can also follow the steps at our account deletion page or email us. Bills you share with other people stay in their records, under a Deleted account name with no link to you.

No. Slyce works out who owes whom. When you pay someone, you pay in your own banking or wallet app, then mark it as paid in Slyce. Slyce never holds, sends or receives money.

Before your first scan, the app asks for your permission to send the photo to our servers and to Google's AI services to read it. If you save the bill, the photo is kept with it for 7 days so the people on the bill can check the paper receipt, then it is deleted. See the privacy policy for details.